Web Support
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Web Support

Website Maintenance Our professional and affordable website maintenance and management packages offer peace-of-mind for clients who require frequent updates to website content and regular website visitor reporting and analysis. Our friendly, experienced and helpful teams are here to help you make the most of your website.

We offer website maintenance and management programs that are professional, inexpensive and take care of all your web support needs.

We work with you to ensure that your business website (or group of websites) provide a real and measurable return on investment.

To ensure that your website is doing a good job you must:
  • Ensure the content is current.
  • Test and fix any functionality issues.
  • Regularly measure and analyse the statistics, and use the information to improve and maximise performances.

Even if we did not design and build your website, we can manage, improve and maintain your website or websites efficiently and cost effectively.

Contact us with your needs, we will provide the best solution.

Standard Website Maintenance Packages.....

Detailed below are our standard website maintenance support packages.

Whether your business is a multi national, or a small to medium size enterprise, we can tailor a website maintenance package to suit your specific needs, and your budget.

At Suryashakti, we have three standard website maintenance packages. Click on the links below to view details of individual package. All prices quoted exclude Service Charge.
  • Pay As You Go - INR 65 per hour
    If you run a small business and are looking for help without wanting to commit to a maintenance contract you may find our Pay As You Go service ideal for your needs.

    Specifically for small business websites that require a few, occasional, small changes, we offer a Pay As You Go service.

    The service is very straightforward - you buy support 'credits' in one hour chunks. Each time you make a support request we will let you know how many minutes it will take, and upon completion of each task, we will update your remaining credit total.

    The cost for support credit is INR 65 per hour and credits last for 12 months from the date of purchase.

    Your support credit can be used for any update or services related to your website. Existing clients use their credit for services such as:
    • Updating Text.
    • Adding New Images.
    • Adding Forms or New Functionality.
    • Making their website more Search Engine Friendly.
  • If you are a start-up or small business, the Bronze support package is an ideal way for you to keep on top of your website without running up escalation agency costs, or spending valuable time yourself.

    What you get:
    • Response to all enquiries within 1 hour (11:00 A.M. - 7:00 P.M. Mon-Fri).
    • 60 minutes support time each month (includes making changes to your website and telephone support) plus.
      • Quarterly site link check.
      • Quarterly site traffic stats and analysis (level of detail may depend on information available from your hosting company).
  • Silver Support Package - INR 150 per month
    If you need regular updates to your website text or images, and you wish to ensure that your website is working flawlessly, a Silver support package is recommended.

    What you get:
    • Response to all enquiries within 1 hour (11:00 A.M. - 7:00 P.M. Mon-Fri).
    • 90 minutes support time each month (includes making changes to your website and telephone support) plus.
      • Monthly site health check - we check for any broken links plus test your contact forms, shopping carts and other interactive elements.
      • Quarterly site traffic stats and analysis (level of detail may depend on information available from your hosting company).
Website Management Updates and Additions to Existing Websites

If you need to update or refresh your existing website we can offer fixed price, quick turnaround support. Whether you just need a couple of small changes or a considerable amount of new development we can complete your request within an agreed timescale and without any hidden costs.

Take a fresh look at your website. We can help by suggesting easy ways to improve performance, increase visitor satisfaction and build revenue.

Refresh your website - add new features, increase your website visitors and improve your return on investment.

For example:
  • Adding new sections / pages.
  • Using contact forms to increase the number of enquiries generated from your website.
  • Using RSS feeds to distribute your content or add content from other sources to your websites.
  • Creating and managing Google AdSense to generate revenue by displaying unobtrusive, relevant Google Ads.
  • Introducing customer surveys, polls and questionnaires to collect information from your customers and improve the service you provide.

If you would like ideas as to how to attract more visitors, or make the most of your web statistics, or to investigate any other enhancement that may make a difference to your online success, contact us now.

What does it cost?
Once we have a good understanding of what you require we will give you a fixed quote and timescale


Fixing Website Problems and Errors

Prospective customers who arrive at your website will leave almost immediately, forever, if your site does not work efficiently, or they cannot find the information they need quickly. Competition for web visitors is fierce. If you are successful in getting people to your site, make sure you keep them by maintaining and updating the content and functionality. Our team has the experience to deal quickly and efficiently with a wide variety of issues.

The smallest problem can drastically reduce the effectiveness of your website. If there are niggling issues or errors that you know you should get fixed, contact us and we will solve your problems quickly and cost-effectively. Our aim is to make your life easier and your website better.

Some of the many ways we can help:
  • Bugs and Errors - finding and fixing.
  • Website text - spell checking, edits, rewriting.
  • Content - adding new pages, updating content (images, forms, sections, etc).
  • Images - repairing broken image links and replacing low quality images.
  • Website Usability - providing clear, consistent navigation is the key to maintaining user interest.

What does it cost?
Our flexible pricing options mean that you can fix your entire web issues at once, or in stages, depending on your budget and priorities. Our pricing approach is very simple:
  • Once we have an understanding of the work you need we need to do we will give you a quote - this quote is fixed unless you change your requirement.
  • We will only start work once you are happy with the price we have quoted - there are no hidden costs.

Pricing Examples
"How much should I expect to pay for work on my website?"
As you would expect, before giving you an exact price, we need some information from you. These examples give you a guide as to what price you can expect to pay for the work described.

Feel free to contact us and give us details of your requirement, we are happy to quote without obligation.
Domain Name Registration
We help you choose your domain name and as well recommend you the best domain name which would work for your business.

It is the name of your business, the brand that you create which gives you an identity on the web world. Ironically, not many businesses pay attention to the significance of booking the right domain name and pay heavy price at the later stage of their existence.

At Suryashakti we help you in choosing an appropriate domain name since it is the most i mportant factor when you want to have a web presence for your company. A right domain can increase your popularity by leaps and bounds and increase your business exponentially. It can foster your business in various ways the most important being increasing search engine traffic on your website. We have a team of analyst who assist you finding the right domain for your company.

Suryashakti offers domain name registration services at a very competitive price. We work with you to choose the most relevant and search engine friendly domain name for your business. These value added services and focus on our clients sets us apart from various companies that offer domain services.

Key Features to have the Right Domain:
  • Right Extension
    There are various extensions to choose from such as .com, .in, .net, .org, .info, etc. The best being .com as it is most common, easy to remember and easily searched by search engines. .com domain increases the probability for a business to gain popularity and increasing traffic on your website.
  • Keywords
    Your domain should involve right keywords. The keyword focused domain has better chances of getting higher rankings on search engines than a domain which is chosen randomly. It is not that out of the box domain name does not work, but if you have a target audience a keyword focused domain can get you early rankings.
  • Relevancy
    A domain that you choose for your business should be somewhat relevance to the scope of work that you do. It helps in correlation of your business with your clients and customers and is easy to remember. Online business thrives on repeated clicks and a relevant, easy to remember domain scores way higher than a difficult non relevant domain.
Web Hosting
Different business requirement need different hosting services and we make sure to provide you with the best of what you need.

Once your domain name is booked the next thing you need is a company that can do hosting for you to be able to display your website on the internet. Suryashakti focuses on providing highest quality web hosting services to our clients at competitive prices. We provide web hosting services for Linux and Windows platform.

Our third party servers are custom built industrial machines for 24/7 operations. Our web hosting solutions guarantee 99.99% server uptime and provide hosting environment which is protected by virus and E-mail spam. Our web hosting plans offer special features, multiple free tools and high quality customer services.

Key features and services we offer in Web Hosting:
  • Hosting (Static / Database)
    Web Hosting by reliable third party vendors with web servers stationed in the US.
  • Email (POP and Web Mail, Alias, Forwarding, Mailboxes)
    We offer email space and value added facilities like POP mail, forwarding, web mail etc at a competitive price.
  • Online Site Statistics
    We offer services for online site statistics by analyzing traffic generated through your website.
  • Site and Content Maintenance and Management
    We offer Website Maintenance and Website Management services to our clients at additional fees.
  • Customized Web Mail Panel
    A customized web mail panel is provided so that you can control your email accounts as per your requirement.
  • Payment Gateway Integration
    We provide secured payment gateway integration for discreet user transactions on your website.

Web Hosting Services offered by Suryashakti:
  • Linux Hosting.
  • Windows Hosting.
  • Dedicated Servers.

Standard Web Hosting Packages.....

Whether your business is a multi national, or a small to medium size enterprise, we offer web hosting package to suit your specific needs, and your budget.

Get in Touch With Us

Whatever your requirement is, we would love to discuss what you have in mind.

Address

P-245, Block-B, Lake Town, Kolkata-700089. WB, India.

Phone Number

+91 33 4006 8162

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